← PeyHire TrainingPEYHIRE MEDICAL & HEALTHCARE TRAINING

Learn healthcare work with accuracy, privacy, and clear limits.

Start the complete PH-MED-101 Medical Office and Patient Access Foundations classroom → for fictional intake, scheduling, insurance, privacy, and EHR practice. The remaining subject titles are curriculum plans and sample simulations while full courses receive content and safety review.

Administrative workflowsBilling and coding foundationsSupervised-care theory

Choose a direction

Healthcare learning pathways

PH-MED-101 is available now; course names below show planned sequences until each separate subject passes full review.

Filter pathways

PLANNED PATHWAY

Medical Office Professional

Administrative intake, communication, records, scheduling, insurance, and privacy workflows.

Medical Terminology
Healthcare Customer Service
Patient Registration
Medical Scheduling
EHR Fundamentals
HIPAA and Patient Privacy
Insurance Verification
Medical Office Administration
Office Capstone

Additional requirements: Administrative practice uses fictional records. Employer-specific EHR onboarding and privacy training may still be required.

PLANNED PATHWAY

Medical Billing Specialist

Claim data, insurance, coding foundations, denials, and revenue-cycle coordination.

Medical Terminology
Anatomy and Physiology
Healthcare Insurance Fundamentals
Medical Billing Fundamentals
ICD-10-CM Fundamentals
CPT and HCPCS Fundamentals
Claims Processing
Denials and Appeals
Revenue Cycle Management
Billing Capstone

Additional requirements: External credentials such as CPC, CCS, or CBCS require the exam owner's current eligibility rules and exam. Proprietary code sets may require licensed references.

PLANNED PATHWAY

Patient Care Support

Theory for communication, safety, documentation, and escalation under clinical supervision.

Medical Terminology
Anatomy and Physiology
Infection Prevention
Patient Safety
Vital Signs Theory
Patient Communication
Clinical Documentation
Patient Care Fundamentals

Additional requirements: Patient-care procedures require employer and state rules, supervised hands-on instruction, and competency validation where applicable.

PLANNED PATHWAY

Medical Assistant Preparation

Office procedures and clinical theory with clear boundaries around supervised practice.

Medical Terminology
Anatomy and Physiology
Medical Office Procedures
EHR Fundamentals
Patient Intake
Infection Prevention
Basic Pharmacology
Clinical Procedures Theory
Medical Assistant Review

Additional requirements: A theory sequence is not a clinical placement, externship, skills sign-off, or credentialing exam.

PLANNED PATHWAY

Phlebotomy Preparation

Terminology, safety, equipment recognition, labeling, and specimen handling theory.

Medical Terminology
Anatomy and Physiology
Infection Control
Blood Collection Theory
Equipment Identification
Order of Draw Concepts
Specimen Handling
Workplace Safety
Certification Review

Additional requirements: Blood collection is invasive. Hands-on competency, supervised practice, state requirements, and any external exam must be met separately.

Curriculum scope

Subjects in the medical school plan

Medical administration

Medical Terminology planned
Medical Office Administration planned
Medical Reception planned
Patient Access planned
Patient Registration planned
Healthcare Customer Service planned
Medical Scheduling planned
Electronic Health Records Fundamentals planned
Medical Records planned
HIPAA and Patient Privacy planned
Healthcare Documentation planned
Insurance Verification planned
Prior Authorization Fundamentals planned
Revenue Cycle Fundamentals planned

Billing and coding

Medical Billing Fundamentals planned
Medical Coding Fundamentals planned
ICD-10-CM planned
CPT Fundamentals planned
HCPCS Fundamentals planned
Claims Processing planned
Insurance Claims planned
Revenue Cycle Management planned
Denials and Appeals planned
Medicare and Medicaid Fundamentals planned
Commercial Insurance Fundamentals planned
Coding Compliance planned
Medical Billing Specialist Preparation planned

Allied health and patient care theory

Certified Nursing Assistant Theory planned
Patient Care Technician Fundamentals planned
Medical Assistant Fundamentals planned
Phlebotomy Theory planned
EKG Fundamentals planned
Vital Signs planned
Infection Prevention planned
Patient Safety planned
Basic Anatomy and Physiology planned
Clinical Communication planned
Medical Ethics planned
Healthcare Workplace Safety planned
CPR and First Aid Theory planned
Basic Pharmacology planned
Medication Terminology planned
Medical Laboratory Fundamentals planned
Specimen Handling Fundamentals planned
Patient Transport planned
Patient Intake planned
Clinical Documentation planned
Long-Term Care Fundamentals planned
Home Healthcare Fundamentals planned

Compliance and safety

HIPAA Fundamentals planned
Patient Privacy planned
Security Awareness in Healthcare planned
Fraud, Waste, and Abuse Fundamentals planned
OSHA Healthcare Safety planned
Bloodborne Pathogens Theory planned
Workplace Violence Awareness planned
Patient Rights planned
Healthcare Ethics planned
Documentation Compliance planned

Try the learning format

Fictional workplace simulations

Read the case, choose a response, then examine the explanation and official reference. These are practice examples, not a graded course or clinical competency assessment.

Patient privacy · fictional case

Privacy at the registration desk

A caller says she is the sister of fictional patient Maya Cole. She requests Maya's appointment date and diagnosis. No authorization or patient preference is documented in the simulated chart.

What is the safest administrative next step?Read the diagnosis because a family member askedVerify the caller and follow the organization's disclosure policy; do not disclose details based only on the claimed relationshipText a screenshot of the chart to the callerAsk another patient whether Maya is here

Patient access · fictional case

Check a fictional intake

Fictional patient Sam Rivera is registered for a visit. The form lists a phone number and insurance member ID, but the date of birth is blank. A second fictional record has the same name.

What should the registrar do before editing a record?Choose the first matching nameEnter a guessed birth dateUse the organization's approved identity-verification workflow and resolve the missing identifier before updating the correct chartMerge the two charts immediately

Insurance verification · fictional case

Verify a fictional benefit

A fictional plan shows a $35 copay, $900 remaining deductible, 20% coinsurance after deductible, and a prior authorization flag for a scheduled service. Eligibility is active for the visit date.

Which administrative next step is best?Promise the patient the visit will cost exactly $35Document the plan details, confirm the service-specific authorization requirement with the payer, and explain that final patient responsibility depends on adjudicationIgnore the authorization flag because eligibility is activeTell the clinician to change the diagnosis to avoid review

Billing workflow · fictional case

Find a missing claim element

A simulated claim has a visit date, fictional patient identifier, and service description, but the documented diagnosis is incomplete. The draft code was selected from a prior year's reference without checking the current code set.

What should the billing learner do?Submit immediately and hope it clearsInvent a diagnosis from the service descriptionHold the simulated claim for documentation clarification and verify the current official coding guidance before assigning a codeCopy a proprietary codebook page into PeyHire

Patient-care theory · fictional case

Escalate an infection-control concern

In a simulated care setting, a worker notices contaminated gloves and is about to touch a clean shared computer. The learner is observing, not performing patient care.

Which response fits the learner's role?Ignore the contactFollow the facility's infection-control protocol and alert the supervising clinician or trainer before clean equipment is touchedReuse the same gloves everywhereMake a new clinical policy alone

Publication standard for healthcare courses

Medical content gets a separate accuracy and safety review. A topic list or case preview does not qualify as a published course.

Current official sources and review date
Fictional data only in examples and simulations
Clinical scope and supervision clearly labeled
No implied licensure or external credential
State-specific requirements identified before publishing applicable courses
Educational visuals have labels, captions, alt text, and explanation
Assessments test safety, privacy, documentation, and escalation
Labs and scoring validated before publication

Current source library

Curriculum map reviewed September 2026. Published clinical material will require its own dated source and scope review.