Remote Customer Service Representative

About this opportunity

Remote Customer Service Representative in Remote US, United States | Customer Service & Transaction Processing at Conduent We're sorry… the job you are trying to apply for has been filled. Maybe you would like to consider the Categories below : --> Why Conduent Industry leader We are committed to delivering exceptional outcomes Career growth We provides you with the tools and opportunity to grow your career Top-notch benefits Taking care of our associates is important to us. Our associates speak Working for Conduent is rewarding and challenging. I found that if you are a person who demonstrates a hard working ethic you will begin to work on different assignments and be rewarded for that work. I am #ConduentProud Mary Pergament Government United States My five+ years at Conduent has been a very enriching experience for me with tremendous opportunities to grow both professionally and personally. I get to interact with colleagues from various nationalities and cultural backgrounds, recognizing unique differences across global cultures. I am #ConduentProud Yogendra Kumar Global Procurement India I really like the team we have here, we really care about each other as people and not just as co-workers. I am #ConduentProud Sharmaine Odumodu Talent Acquisition United States I have been fortunate to work in different areas that have allowed me to grow professionally and personally. I am #ConduentProud Carolina Felix Customer Experience Management Mexico Conduent makes me feel valued because I'm getting recognized for my performance and success. I get the feedback and information I need to improve my performance. I am #ConduentProud Manish Chauhan Internal Communications India What I like about my job at Conduent is assisting injured workers when they call and helping our clients. I am #ConduentProud Gail Palladino Healthcare Claims Management United States See more Join our community Join our talent community and get personalized job alerts delivered to your inbox. Join us Job applicants should be aware that recruitment, interview, and offer scams do exist. These scams are often done via social media and other internet tools, and scammers often times use a company's logo and/or photos to appear legitimate. If you have any concerns about communications from anyone claiming to be from Conduent, please do not hesitate to verify the individual's relationship with and role at Conduent by contacting HR at recruitmentfraud@conduent.com. Also, be aware: Conduent only uses conduent.com for email communications Conduent will not request money or your banking or credit card information Conduent will not ask you to purchase equipment to start working Conduent will not ask you to meet at a location other than Conduent offices and select job fairs and hiring events Career site cookie settings Personal information 100 Campus Dr ​​​​​​​Florham Park, NJ 07932 follow us © 2025 Conduent Incorporated. All rights reserved. Conduent and Conduent Agile Star are trademarks of Conduent Incorporated and/or its subsidiaries in the United States and/or other countries. 4e3ea2a022674484908088fa51d788da Remote Customer Service Representative Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Remote Customer Experience Associate I Location: Remote – United States Hiring Restrictions : We are not currently hiring in the following locations: AK, AZ, CA, CO, CT, DE, GA, HI, FL, IL, ME, MD, MA, MS, MT, NJ, NY, OR, RI, TX, VT, WA, Washington, DC, and Minneapolis, MN. Pay Rate: $14.00/hour Employment Type: Full-Time Shift Information: Must be available to work any 8-hour shift, Monday through Sunday Job Summary: We’re hiring a Remote Customer Experience Associate I in United States to provide high-quality customer service support in a fast-paced call center environment. In this role, you will handle inbound customer calls, resolve inquiries, and deliver a positive customer experience while meeting performance goals. Key Responsibilities: • Provide professional customer service support via inbound calls • Handle high-volume call center interactions efficiently and accurately • Resolve customer inquiries, issues, and complaints in a timely manner • Maintain accurate records through data entry and system updates • Follow company processes, compliance standards, and quality guidelines • Meet productivity, attendance, and performance metrics • Collaborate with team members to improve customer satisfaction Required Qualifications: • High school diploma or GED required • Minimum of 6 months of call center, customer service, or dispatch experience • Strong communication and customer service skills • Ability to work in a fast-paced call center environment • Basic computer skills and ability to navigate multiple systems • Reliable attendance and strong work ethic • Proficient in English • Ability to successfully complete a background check, credit check, and security fingerprinting What We Offer: • Competitive hourly pay • Monthly incentive opportunity of up to $350 after training by meeting performance metrics • Night or weekend differential, based on shift worked • Benefits from day one (medical, dental, vision) for eligible roles • Paid time off and holidays • Paid training • Career growth and advancement opportunities • Supportive and inclusive work environment Training Requirements: • Complete a mandatory 3-week paid training program (Week 1 classroom training; Weeks 2–3 supported call handling). • Maintain an average quiz score of 80% or higher and complete all required E-Learning courses. Technical & Workspace Requirements: • Secure wired high-speed internet connection, including a verified speed test of at 50 Mbps download & 50 Mbp upload; (Wi-Fi not permitted). • Dedicated workspace with a desk, chair, and a quiet, distraction-free environment. • Company equipment provided Apply now and make an impact from day one Looking for more information? We’re happy to help. Visit our landing page to explore key details about the role, including shift schedules, examples of call types, FAQs, and our workspace and internet requirements. It’s a great resource to help you understand what to expect and determine whether this opportunity is the right fit for you. Landing Page: About Call Center Representative Role in San Antonio & Puerto Rico Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $14.00, which may be below your state's minimum wage. Please consider this when applying. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy .

What the employer listed

Pay

$350

Schedule

Not listed

Experience

Not listed

Education

Not listed

Benefits

Not listed

Eligible locations

Remote – United States