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About this opportunity
You will provide first-level technical assistance for customers using high-speed internet services and connected devices. You will troubleshoot connectivity and performance problems involving computer operating systems, browsers and client equipment. You will open and manage trouble tickets, document problems and work toward resolving customer issues on the first call. Eligibility and requirements: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. Age over18; wired15/10Mbps; no satellite, mobile data, P2P or VPN. Employer-disclosed compensation: Not disclosed
What the employer listed
- Pay
- Not disclosed
- Schedule
- Not listed
- Experience
- Not listed
- Education
- Not listed
- Benefits
- Not listed
- Eligible locations
- AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. Age over18; wired15/10Mbps; no satellite, mobile data, P2P or VPN.