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Staff Machine Learning Engineer, Remote - USA - Coinbase Skip to content Skip to site index Earn up to $2,000 when you buy $50 in crypto¹ Crypto Individuals Trade Crypto Buy and sell cryptocurrencies Prediction markets New Trade on sports, crypto, politics, and more Derivatives New Amplify your trades with futures and perpetual-style futures Stocks New Commission-free 24/5 stock trading Token sales New Get early access to upcoming tokens Advanced Professional-grade trading tools Coinbase One Get zero trading fees and more Coinbase Wealth Institutional-grade services for UHNW Earn Credit Card Earn up to 4% Bitcoin back on every purchase. Terms apply. Debit card Earn crypto rewards in Visa debit Staking Stake your crypto and earn rewards USDC rewards Earn up to 3.75% APY through USDC Borrow Get a crypto-backed loan up to $1M Base App Trade to win, onchain Trade crypto, stocks,² and more on a platform you can trust. 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Create your account Sign in Sign up Back to jobs Staff Machine Learning Engineer Remote - USA Job ID#: P77568 Apply now Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Machine Learning Engineer, CX Intelligence CEE Intelligence (CEEI) is the ML and intelligence layer for Coinbase's customer engagement ecosystem, building customer intelligence, evaluation systems, routing and classification models, safety guardrails, and decisioning capabilities that power Help Center, chat, voice, agent tooling, and other customer support runtimes. As a Staff Machine Learning Engineer, you'll lead the design and delivery of production ML systems across the org, shaping technical strategy, building scalable intelligence capabilities, and partnering with product and engineering stakeholders to improve resolution quality, automation coverage, safety, and customer experience. What you'll do: Own the design and delivery of production ML systems, applying LLMs, deep learning, graph neural networks, and classical ML techniques to solve complex customer experience problems. Partner with leadership and cross-functional stakeholders to define strategic roadmaps and translate vision into quarterly execution plans with measurable outcomes. Lead high-impact ML projects end-to-end, from architecture through production, managing priorities, risks, and dependencies. Build scalable, secure, and reliable ML systems, evaluation pipelines, and data workflows using high-quality, well-tested Python code. Mentor engineers and establish team-wide standards for design, testing, observability, and operational excellence. Drive design reviews covering security, responsible AI, model quality, and architectural integrity, improving reliability, scalability, and latency across the stack. Required Skills and Experience: 8+ years of experience in machine learning and software engineering, with proven success building, scaling, and maintaining production ML systems, data platforms, or analytical services. Hands-on expertise with one or more of LLMs, deep learning, graph neural networks, gradient-boosted trees, or regression, combined with strong knowledge of NLP, information retrieval, data mining, or advanced statistics. Strong Python skills with demonstrated ability to write maintainable, highly tested production code for ML services. Experience mentoring engineers and raising technical standards across a team or organization, including leading design reviews and influencing technical and non-technical stakeholders. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Job #: P77568 Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $218,025 — $256,500 USD Disclosures Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes . Apply now Benefits for U.S. employees Medical Plan, Dental and Vision Plan with generous employee contributions Health Savings Account with company contributions each pay period Disability and Life Insurance 401(k) plan with company match Wellness Stipend Mobile/Internet Reimbursement Volunteer Time Off Fertility Counseling and Benefits Generous Time off/Leave Policy The option of getting paid in digital currency Apply now Company About Careers Affiliates Blog Press Security Investors Vendors Legal & privacy Cookie policy Cookie preferences Do Not Sell or Share My Personal Information Digital Asset Disclosures Learn Explore crypto Explore stocks Market statistics Coinbase Bytes newsletter Crypto basics Tips & tutorials Crypto glossary Market updates What is Bitcoin? What is crypto? 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At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Machine Learning Engineer, CX Intelligence CEE Intelligence (CEEI) is the ML and intelligence layer for Coinbase's customer engagement ecosystem, building customer intelligence, evaluation systems, routing and classification models, safety guardrails, and decisioning capabilities that power Help Center, chat, voice, agent tooling, and other customer support runtimes. As a Staff Machine Learning Engineer, you'll lead the design and delivery of production ML systems across the org, shaping technical strategy, building scalable intelligence capabilities, and partnering with product and engineering stakeholders to improve resolution quality, automation coverage, safety, and customer experience. What you'll do: Own the design and delivery of production ML systems, applying LLMs, deep learning, graph neural networks, and classical ML techniques to solve complex customer experience problems. Partner with leadership and cross-functional stakeholders to define strategic roadmaps and translate vision into quarterly execution plans with measurable outcomes. Lead high-impact ML projects end-to-end, from architecture through production, managing priorities, risks, and dependencies. Build scalable, secure, and reliable ML systems, evaluation pipelines, and data workflows using high-quality, well-tested Python code. Mentor engineers and establish team-wide standards for design, testing, observability, and operational excellence. Drive design reviews covering security, responsible AI, model quality, and architectural integrity, improving reliability, scalability, and latency across the stack. Required Skills and Experience: 8+ years of experience in machine learning and software engineering, with proven success building, scaling, and maintaining production ML systems, data platforms, or analytical services. Hands-on expertise with one or more of LLMs, deep learning, graph neural networks, gradient-boosted trees, or regression, combined with strong knowledge of NLP, information retrieval, data mining, or advanced statistics. Strong Python skills with demonstrated ability to write maintainable, highly tested production code for ML services. Experience mentoring engineers and raising technical standards across a team or organization, including leading design reviews and influencing technical and non-technical stakeholders. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Job #: P77568 Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $218,025 — $256,500 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .
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