- Licenses, insurance, and legal review
- HIPAA training, a business associate agreement, minimum-necessary access, cyber coverage, and state privacy rules may apply; never provide clinical or insurance-coverage decisions.
- Revenue models
- Hourly support, referral-volume packages, backlog cleanup, and monthly retainers.
- Suggested pricing
- Planning estimate: $28–$50 per hour or a tested per-referral rate under a written scope.
- Ongoing expenses
- Security controls, insurance, training, equipment, backup internet, screening, and bookkeeping.
- Marketing
- Approach practice managers with a secure workflow map, measurable backlog pilot, and clear escalation standards.
- Risks and common mistakes
- Using unapproved communication, missing urgent escalations, changing clinical information, and weak audit trails.